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HP Recommended

Hi I had a update and when I updated it I opened it up and it turned on and then 2 secs later my laptop turned off can anyone give me a answer to help

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HP Recommended

Sorry no one replied before this ... what is the state of the laptop at this point? Does it boot into Windows? Does it turn on and show a login screen? Does it turn on but the screen is dark? Does it not even turn on?



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