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HP Recommended
HP ENVY x360 - m6-aq003dx (ENERGY STAR)
Microsoft Windows 10 (64-bit)

HP ENVY x360 - m6-aq003dx  error message system fan (90B)

 

please advice any procedure to fix this ??

1 REPLY 1
HP Recommended

@Francisco2221

 

Welcome to the HP support community.

 

I understand that the cooling fan is not working, I am glad to assist you.

Clean the air vents to reduce fan workload

Dust and debris can accumulate in and around the air vents over time, obstructing the airflow and causing the fans to work harder than normal to remove the heat.

  • Turn off the computer.
  • Remove any objects near the computer.
  • Use a vacuum to remove the dust from the vents underneath and on the sides of the computer.
  • Location of the vents on an HP notebook PC
  • Turn the computer on, and then place it on a hard, level surface, such as a desk or table.

Install the BIOS Update

Refer steps mentioned under "Installing the BIOS update" in this document:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.