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HP Recommended
Microsoft Windows 10 (64-bit)

THE LAPTOP DOES NOT TURN ON WHAT MIGHT BE THE PROBLEM

1 REPLY 1
HP Recommended

Here's a video from HP Support about laptops not powering on or holding a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



I am a volunteer and I do not work for, nor represent, HP
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
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