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HP Recommended
Microsoft Windows 10 (64-bit)

THE LAPTOP DOES NOT TURN ON WHAT MIGHT BE THE PROBLEM

1 REPLY 1
HP Recommended

Here's a video from HP Support about laptops not powering on or holding a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



I am a volunteer and I do not work for, nor represent, HP
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.