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nata098 Top Student
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What does boot device not found mean?

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What does boot device not found mean?
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Provost Provost
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What does boot device not found mean?

It means the system is looking for a device that can boot to an operating system. Typically the hard drive. Long story short, there is likely a problem with the hard drive. Provide the model number and we can direct you how to run diagnostics to see how bad the problem may be. 

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nata098 Top Student
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What does boot device not found mean?

The model number is 15-1004wm
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nata098 Top Student
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What does boot device not found mean?

Also what's an operating system just to be sure
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Provost Provost
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What does boot device not found mean?

That has at least Windows 8.1 so has a built in diagnostics program. Tap F2 as you power up and find the hardware tests. Might not be a bad idea to run them all and see what is reported. 

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What does boot device not found mean?

Operating System means Windows....that colorful stuff that magically appears on the laptop screen when you hit the power button, or used to until the problem. 

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nata098 Top Student
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What does boot device not found mean?

I have n older version of the hardware diagnostics I did the hard drive test and memory test and passed them
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nata098 Top Student
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What does boot device not found mean?

Its version 1.6.0.0 -bios
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nata098 Top Student
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What does boot device not found mean?

Now in the harddrive check it says that smart check and long dst is not installed
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Provost Provost
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What does boot device not found mean?

That means it has either come loose and is not connected or has gone electrically dead. 

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