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‎12-15-2020 08:22 AM

HP Recommended
Product: N5Y24UA#ABA
Operating System: Microsoft Windows 8.1 (32-bit)

What does the code [I 98454386] mean or what's the password for this code ? 

-Hp 15-f305dx

-Windows 8 (originally)

-AMD

Changed hdd (sata), changed cards (memory), due to malware. It will prep for reinstallation and reset,  but wont actually reset or reinstall. Need admin password after shutdown code is given.

1 REPLY 1

‎12-15-2020 10:28 AM

HP Recommended

@lovelife22980 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
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