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‎10-18-2021 10:44 PM

HP Recommended
Product: Example: Spectre x360 15-df1033dx
Operating System: Microsoft Windows 10 (32-bit)

Has there been any investigation for the cause of the multitude of relatively new HP Spectre failures to turn on? My start indicator just blinks every few seconds, I hear the fans start and then everything goes off and repeats.  I wonder what is the faulty component(s) Intel, Windows, a batch of bad batteries, or some other more obscure problem? I search often for a class action suit.  I would like to recover some of my money.  

Category:
1 REPLY 1

‎10-21-2021 10:15 AM - edited ‎10-21-2021 10:15 AM

HP Recommended

Hi@KathyFarrand,

 

As we have limited support boundaries in the support community as of now,

 

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer or chat  team

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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