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Yaser595
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Message 1 of 3
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When I plug my power cable it turns on orange light and nothing works even the fans

HP Recommended
Microsoft Windows 10 (64-bit)

I was using the computer yesterday normally then I turned it off after using it and everything is ok when I woke up today saw the orange light on the power button it's solid orange light, I need help

Thank you 

2 REPLIES 2
Nirvana_95
HP Support Agent
HP Support Agent
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Message 2 of 3
Flag Post
HP Recommended

Hi @Yaser595 

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
1 person found this reply helpful
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Yaser595
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Message 3 of 3
Flag Post
HP Recommended

Hi Nirvana 

Thank you for helping 

I got hp pro 3500 

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