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HawzhinDj
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When i turn on my laptop It dosnt go to the windows it frieze and the black screen come

Microsoft Windows 10 (32-bit)

Help me please 

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Level 12
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When i turn on my laptop It dosnt go to the windows it frieze and the black screen come

Hello, where are you blocked?? Do you have HP logo with turning wheel at the bottom at the screen?? 

If yes, please turn of the PC when this wheel is turning, and power on your computer. Remade this up to screen "windows is preparing to repair". 
When you have this you can go to "advanced options", "troubleshot" and "advanced options" for try to restore Windows to a previous state or uninstall last updates.

I am former Expert from French Community, and I am doing my best to help you with your question.
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Claudio1958
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When i turn on my laptop It dosnt go to the windows it frieze and the black screen come

I don't know if is 32 or 64 bit but in the Systems information it is Lost the data of Born (00/00/0000) appare.

how i put the data? 

the screen is black

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Level 12
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When i turn on my laptop It dosnt go to the windows it frieze and the black screen come

Hello @Claudio1958 , if you need help please create your own topic and explain all your problem. 

I am former Expert from French Community, and I am doing my best to help you with your question.
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Claudio1958
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When i turn on my laptop It dosnt go to the windows it frieze and the black screen come

Good morning, when i turn on my pc it arrive to the first image of windows (very sloly) an than the screen is black.

In the information System i think that it Lost the date of Born because the screen is: 00/00/0000

can you halp me?

grazie

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Level 12
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When i turn on my laptop It dosnt go to the windows it frieze and the black screen come

@Claudio1958 https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/Learn-how-to-use-the-Commun...

I am former Expert from French Community, and I am doing my best to help you with your question.
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