01-04-2020 03:00 PM
Hello, where are you blocked?? Do you have HP logo with turning wheel at the bottom at the screen??
If yes, please turn of the PC when this wheel is turning, and power on your computer. Remade this up to screen "windows is preparing to repair".
When you have this you can go to "advanced options", "troubleshot" and "advanced options" for try to restore Windows to a previous state or uninstall last updates.
01-06-2020 04:03 AM - edited 01-06-2020 04:13 AM
Good morning, when i turn on my pc it arrive to the first image of windows (very sloly) an than the screen is black.
In the information System i think that it Lost the date of Born because the screen is: 00/00/0000
can you halp me?
01-06-2020 04:07 AM