When starting up laptop pressing F10 or Escape is not pulling up the menu

[Shannon999]

On a HP laptop while powering on and pressing F10 or Escape will not pull up boot menu

[Raj_05]

Hi @Shannon999,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop is not displaying the boot menu when you press F10 or Escape during startup, there could be a few reasons why this is happening. Here are some troubleshooting steps you can try.

• Check if the keys are functional: Make sure the F10 and Escape keys are functioning properly. Test them by pressing them in other contexts to see if they register correctly.
• Try different timings: Sometimes, pressing the keys too early or too late during startup might not trigger the boot menu. Try pressing F10 or Escape repeatedly as soon as you power on the laptop until the boot menu appears.
• Check BIOS settings: Ensure that the boot menu option is enabled in the BIOS settings. You can usually access the BIOS by pressing a different key during startup, such as F2 or Del. Once in the BIOS, navigate to the Boot options and verify that the boot menu option is enabled.
• Update BIOS: Check if there are any BIOS updates available for your laptop model on the HP website. Sometimes, updating the BIOS can resolve compatibility issues and improve functionality.
• Reset BIOS settings: If you've made changes to the BIOS settings previously, try resetting them to default. This can often resolve issues related to incorrect configurations.
• Check for hardware issues: If none of the above solutions work, there might be a hardware issue with your laptop's keyboard or motherboard. 

By trying these troubleshooting steps, you should be able to determine the cause of the issue and hopefully resolve it to access the boot menu on your HP laptop.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support