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‎12-02-2022 05:32 AM

HP Recommended
Product: HP Spectre x360 - 15-df1033dx

So, my 78 old boss gives me this laptop  and its pretty , i open it up and well,well,well I had a challenge ahead of me  Great! two months later and here we are  Problem is that bitlocker. 

Category:
1 REPLY 1

‎12-02-2022 02:37 PM

HP Recommended

Microsoft's Bitlocker is made to be seriously secure and just about unbreakable, so reinstalling a fresh OS will be the solution to making the pretty notebook useable again.

The operating system activation key is stored on Microsoft's activatio servers. All you need to do is reinstall the OS and once you go online with the notebook's fresh OS, it will self activate.

 

You will need to get the serial number of the notebook and unless the notebook's BIOS is locked with an admin password, that will be a simple task.

 

Power on the notebook and immediately tap the F1 key. The serial number is present there. You will need it to create the HP Cloud Recovery flash drive.

You will need a USB flash drive and a different PC.


Create an HP Cloud Recovery flash drive following the instructions at the web document at the URL below.
https://support.hp.com/us-en/document/ish_4511095-4511141-16

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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