My laptop was 32 days old when it crashed. I was shutting it down when it said update require to not shut down. The next day it had a black screen with blue. Hard drive not found I did the system check like I was told and it stated hard drive failure. What can I do
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".