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HP ENVY x360 - 15m-ds0011dx

Hello, HP will not power on.  Caps lock blinks 3 times slowly then 2 times fast.  Tried hard re-boot, hard reset, etc. 

1 REPLY 1
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This is memory failure and instructions are shown below at the LED code

hp notebook beep codes https://support.hp.com/us-en/document/ish_1997719-1528356-16

 

basically, remove the memory, use air duster, then put back in

 

if that does not work then

check warranty and call for repair info:

https://support.hp.com/us-en/checkwarranty

https://www.hp.com/us-en/contact-hp/ww-contact-us.html


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