07-10-2016 09:59 PM
07-11-2016 04:28 PM
Welcome to HP Forums! I have read your post and wanted to help.
I understand that your laptop does not start up. Please follow the document below for troubleshooting:
Let me know how it goes.
If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
I work on behalf of HP
Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!