06-27-2019 04:41 PM
the pc does not start now and capslock flashes twice.
I have tried various systems to recover the bios but I don't know which ones should work.
What are the valid precedences for this model?
If they don't work, what can I do?
Solved! Go to Solution.
06-30-2019 03:00 AM
Welcome to the HP Support Community.
Try these steps - HP Notebook PCs - Recovering the BIOS (Basic Input Output System)
To create a USB recovery drive, download and install the BIOS from this link.
Hope this helps! Keep me posted.
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I am an HP Employee
07-01-2019 04:23 AM
I had already read this page but the bios of my notebook didn't ask to create a usb recovery drive. I found a link where he explained how to decrypt the bios. I created a usb drive by installing "HP BIOS Update UEFI" and "HP System Diagnostics UEFI" from "software and drive" page.. I inserted the decrypted BIOS file in the "X:/Hewlett-Packard/BIOS/Current" folder. The win + B restore function has started. Finally everything is ok.