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Honor Student
Posts: 4
Member Since: ‎12-04-2012
Message 1 of 2 (61 Views)

Windows 10 Creators Update Privacy Settings for x64-based Systems (KB4013214).

Product Name: Windows 10 Creators Update
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 Creators Update Privacy Settings for x64-based Systems (KB4013214). this file will not download on my computer.

Joe

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HP Support Agent
Posts: 3,654
Member Since: ‎10-12-2016
Message 2 of 2 (34 Views)

Re: Windows 10 Creators Update Privacy Settings for x64-based Systems (KB4013214).

[ Edited ]

Greetings @Jhanis

 

Thanks for the post. 

 

I understand that one of the Windows updates is not getting installed on your computer, is that right?

Not to worry, I will be glad to help. 

Have you tried any troubleshooting steps on your own?

May I know the product number of your computer? Click here. Please do not share the serial number of your computer.

 

Please install and use Windows update troubleshooter from this Microsoft webpage to resolve any Windows update issues. 

Recommend you run HP Support Assistant to make sure all the drivers are updated on your computer. Click here

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

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