01-09-2016 10:45 PM
I have the same issue. When I close my computer or it goes to sleep, when I try to wake it up the screen is small white and black squares so I have to force it to shut down and restart. Upon restarting it works fine but for all the money this cp costs, I would expect it to work like a charm all the time., esp since it was a Christmas present. My problems began yesterday after I installed hp updates. I am really annoyed and need a solution from hp. I have disabled sleep but I need a more permanent solution and I expect hp to provide solutions.
09-19-2016 11:35 PM
I have had this problem since Windows10 first came out. I tried updating all drivers etc. with no luck. At one point it worked briefly before stopping working (waking up) soon after.
This is pathetic HP that you can't make a laptop that will wake up. This 360 Envy is so buggy it's beyond ridiculous. My much older Lenovo desktop upgraded without any problems whatsoever. HP seems to have done little if anything to address these very serious issues in their laptops.
09-27-2016 10:06 AM