11-01-2019 07:23 AM
A recent upgrade to windows 10 has resulted in the return of an issue which was previously fixed. During startup the screen goes black for several minutes before successfully completing the startup sequence.
This issue has previously been fixed by a registry edit - but I can't remember which registry setting needs changing and I can find any reference to this issue on the forum.
11-04-2019 05:13 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are getting a black screen after entering the password.
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I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
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