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Windows Hello has been bloced.... sign in wIth PIN

HP Pavilion dv7
Microsoft Windows 7 (64-bit)

Customer Care

 

I have my PC set on finger print identification. I over scanned the wrong finger, and was blocked out. System requires me to acess using a PIN Number, whick I have forgotten. How can you assist me  reset the PIN or finger scan identity?

 

Ngugi G Waireri

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Windows Hello has been bloced.... sign in wIth PIN

 

@Ngugi52Waireri5

 

Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand windows hello is blocked and you need help unblocking the same,

 

Windows Hello is a Microsoft Feature and here's a link to diagnose or troubleshoot issues with it: Click here

Please attempt the steps and get back for further assistance,

 

Have a great day, Ahead,

Regards,

Riddle_Decipher
I am an HP Employee

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