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‎10-27-2020 08:33 AM

HP Recommended
Product: HP ENVY x360 Convertible 15-bq1xx
Operating System: Microsoft Windows 10 (64-bit)

I upgraded my System from Home to Education, because that way I should be able to activate Virtualization Technologies in BIOS. But after enabeling it and restart, Windows stops and shows an error message, that the System is not working properly and I have to restart again.

How do I enable Virtualization Technologies so that it works?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2020 05:14 AM

HP Recommended

As it seems, disabling the bluetooth driver solved the problem, however! 

View solution in original post

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2 REPLIES 2

‎10-27-2020 08:44 AM - edited ‎10-27-2020 08:53 AM

HP Recommended

Hi @Arne96 

 

What is the product number of your notebook?  If I have that I can see what the hardware configuration of your notebook is. 

 

The15-bq1xx is a series model designation that covers many configurations of your notebook model. 

 

The ability to use virtualization is dependent on not only the version of Windows 10, but also the installed processor.

 

 

these are all part of your notebook's model series and they are configured differentlythese are all part of your notebook's model series and they are configured differently


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎10-30-2020 05:14 AM

HP Recommended

As it seems, disabling the bluetooth driver solved the problem, however! 

Was this reply helpful? Yes No
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