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06-25-2022 02:08 PM
I reinstalled Windows 10 on my HP Envy X360. Everything worked fine. Next I installed the HP install assistant and ran an update which included a BIOS update. Since then Windows starts with 3 screens showing on my monitor (see photo). I ran a recovery-->reinstall Windows but no luck. I am guessing I may have to go back to a previous version of the BIOS but can't find that on the HP Support site. Any suggestions?
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06-25-2022 02:56 PM
If you have an external monitor:
- Shutdown your notebook
- Connect external monitor with a d-sub/vga or hdmi display cable
- Start your notebook and check if the external monitor is working
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors)
|F.25 Rev.A||14.1 MB||May 3, 2022||Download|
(2) Update graphics driver
AMD High-Definition Graphics Driver
|27.20.11044.7 Rev.F||653.6 MB||Nov 16, 2020||Download|
(3) Reboot and test again ...
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