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Member Since: ‎05-04-2016
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Wont boot up past hp screen shows black empty screen

Product Name: Hp 255 G1 notebook
Operating System: Microsoft Windows 8 (32-bit)
Hp notebook computer wont startup past the hp screen. It shows a black screen then goes back to hp screen. I did the hard reset, it didn't work. I did the test and all of them said passed. It started doing this when i was reseting it and it dropped on the floor. The battery and the hard drive fell out. When i turned it back on, it wasnt working. I dont know what is wrong with it....
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