William888 Student
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Wont turn on after bios update

Hp spectre x360
Microsoft Windows 10 (64-bit)
After the bios update was finished, it requires to restart but it wont turn on again after restart. The light when put charger in also wont turn on.

Any solutions will be appreciated. Thank You
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HP Support Agent
HP Support Agent
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Wont turn on after bios update

Hi! @William888, Thanks for stopping by the HP Support Forums!

 

I understand that your laptop won't turn on after BIOS update.

 

Please try the steps mentioned below.

 

To perform a hard reset on a computer with a sealed or non-removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
For most notebooks, press and hold the Power button for 15 seconds to reset. If your notebook model is listed in the table, use the instructions specific to your PC.

 

Refer this article for further troubleshooting: http://hp.care/2bjCZUr

 

If you have an alternate adapter please check if the laptop turns on.

If the issue persists after even troubleshooting it could be a hardware issue please contact HP for service options.

 

Link to contact HP: http://hp.care/2bkTGBQ

 

 

 

 

Please keep me updated.

Cheers! :)

 

MrRobot
I am an HP Employee

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