Sunny1123 Student
Student
1 0 0
Message 1 of 2
112
Flag Post
HP Recommended

XL280AV - HARD DRIVE TEST FAILED

Example: Pavilion G72
Microsoft Windows 10 (64-bit)

Hard drive test failed with following message

 

Short DST Failed

Failure Id: GU417R-5AT89V-MFKQ2K-60VM03

Product Id: XL280AV

 

What are my options?

 

Thanks

1 REPLY
Provost Provost
Provost
49520 9889 16821
Message 2 of 2
87
Flag Post
HP Recommended

XL280AV - HARD DRIVE TEST FAILED

Hi,

 

The 24 character error code is a failure of the short Disk Self Test (DST) and would indicate that the Hard Drive is failing and needs to be replaced.

 

If you would like a guide on replacing the Hard Drive yourself, please let me know.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation