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HP Recommended
HP Zbook Firefly G7, 15.6
Microsoft Windows 10 (64-bit)

Hi I just got my new laptop. 

 

I had set up fingerprint recognition and it was working ok, but there was some additional set ups i had to do.  Regarding Microsoft side of things and it said it needed to delete the fingerprints and re-register them so i did.

 

Now when I turn on laptop and login surestart part is fine but its on the Microsoft screen immediately logs into the laptop (Microsoft account) without me doing anything, how do i stop it doing this. 

 

It should in effect ask me twice to login one for the HP Sure Start Security which is before the post screen and upon the Microsoft login screen page.

 

Hope someone understands what i mean? 

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