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Message 1 of 2
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about the intel opante memory

HP Recommended
envy x360 15' convrtible
Microsoft Windows 10 (64-bit)

so I want disable intel optane memory in my laptop and switch to ssd nvme m.2 .

i try to remove intel optane memory and the laptop reported that there was no hard drive.

what i need to do ???.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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@kelvin610,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to disable the Intel optane memory.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

  1. Press and hold the Windows
  2. In the Search box, type Intel Rapid Storage.
  3. Click Intel Rapid Storage Technology (Desktop App).
  4. Click the Intel Optane memory tab.
  5. Click Disable.
  6. Click Yes to confirm.
  7. After the disabling process is complete, click Reboot to restart the computer.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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