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‎10-19-2023 07:12 AM - last edited on ‎10-19-2023 11:15 AM by Retired

HP Recommended

Johnny Moreno; HP PROBOOK 440g2; Número de producto: P2A07LA#ABM; SERIAL: [Personal Information Removed]

Al iniciar con la tecla F10, me solicita una contraseña de bios, he mirado tutoriales, pero cuando realizo la combinación de contraseñas despues de la tercera me sale un teclado negro y se bloquea.

 

Agradezco me puedan colaborar.

 

Category:
1 REPLY 1

‎10-19-2023 11:15 AM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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