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Widget55
New member
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Message 1 of 2
323
Flag Post

bOOT FAILS WITH 2 SLOW LIGHT FLASHES ON CAPS LOCK

HP Recommended
DV6 -6C51SA
Microsoft Windows 8.1 (64-bit)

NOTHING ON SCREEN ON BOOT. REPLACED MOBO BATTERY, CLEANED RAM, BOTH STICKS, CLEANED FAN, CHECKED EVERYTHING. TRIED UPDATE BIOS, NOTHING WORKS

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Widget55

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the computer and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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