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‎12-07-2017 12:02 AM

HP Recommended
Product: hp pavilion g7 - 1202er
Operating System: Microsoft Windows 10 (64-bit)

Hello.

Laptop won't boot  with battery. Screen is black and fan jast spin. And Capslock and Numlock is blinking. If i remove battery laptop normally boot.

BIOS system diagnostic say's: battery check: primary-replace(40). Error code: glpcxa-5m98sl-xd015f-c0bd03.

It's starts afterg a mounth of non charge.

HP.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-07-2017 01:25 AM

HP Recommended

Evidently you need a new battery. I doubt that you will find one at HP but you should be able to use the part number on the battery to search online.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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1 REPLY 1

‎12-07-2017 01:25 AM

HP Recommended

Evidently you need a new battery. I doubt that you will find one at HP but you should be able to use the part number on the battery to search online.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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