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HP Recommended
pavilion x360
Microsoft Windows 10 (64-bit)

I received my laptop back from hp and it now has a administrator password on it when trying to access bios. there was not one prior to sending it in that I recall but I do not know it and the system disabled is (I 58959520) how do I bypass or get into bios ? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@aholt1974

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP

View solution in original post

1 REPLY 1
HP Recommended

@aholt1974

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.