09-15-2016 06:17 PM
This is my first time on a forum and I have no idea what "location" to select for this type of issue. I will try to make this short and simple. There were a bunch of updates from HP, one of which was a Bios update. A bunch of others had issues updating. Ever since then, my wifi keeps dropping, when my service and all other devices are fine. I try to restart and it hangs there for hours, so I have to hold the power button to shut it off and turn it back on. When I close my notebook, it will not go to sleep, hibernate or anything I set it to. Instead it shuts the screen off, hard drive sounds as if it is still running and the computer heats up and power button light stays on. Again, I have to hold the power button do shut it off. I have a Windows 10 HP 14 Pavillion was advertised as windows 10 ready, so I don't think it is that since I did that update in July and this just started happening after the bios update. Is anyone else having the same issues? Any suggestions to anyone who may have resolved them?
09-15-2016 06:55 PM - edited 09-15-2016 07:01 PM
You could try a BIOS rollback to previous version.
1-Immediately after powering on start tapping the Esc key.
2-When the menu appears, tap F2 for System Diagnostics.
3-In the list of items will be BIOS or Firmware Management.Use the arrow key to move down & highlight it.Press Enter key.
4-You should now have a Rollback BIOS option.Use arrow key again to highlight and press Enter key.
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