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brand new hp pentium laptop worked on arrival, but a week later it will not start at all.

HP Recommended
hp pentium laptop pc
Microsoft Windows 10 in S Mode

I unplugged the pc and held down the power button for 30 seconds, then plugged it in again.  


When I opened it this morning it displayed a screen saver at first. When I tried to log in, it went black and would not respond to anything I did after that.

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