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HP Recommended
Pavilion G6-23391nr
Microsoft Windows 10 (64-bit)

I have a hp pavilion G6  and since yesterday I am been unable to reboot or startup my laptop.  I tried unplugging everything, taking out the battery  and pressing the power button for 15-20 seconds  and then reconnecting the AC power  chsarger  and the battery  to no effect. All that happens iod on my monitor it only shows the HP letters  and that is as far as it goes  then stops  and tried to reboot  and stops  so on and so on.

This sounds like a hard drive isssue do you agree  and if so  do you agree I should try getting a new harddrive and installing that.

Any help would be appreciated.

Thanks Len

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If the hard drive is not visible in the BIOS it is likely dead. You can try physically removing the hard drive and connecting it to another computer with a usb to SATA cable:

 

http://www.amazon.com/StarTech-SATA-Drive-Adapter-Cable/dp/B00HJZJI84/ref=sr_1_1?ie=UTF8&qid=1462287...

 

 

https://www.youtube.com/watch?v=3AlMZFGwegE

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

View solution in original post

3 REPLIES 3
HP Recommended

Yes you are likely right. Can you get into the BIOS (F10)? There should be a hard drive test there. 

HP Recommended

Yes I can get into the BIOS(f10)  but cant seem to find the hard drive on it. It shows everything else but the hard drive.

I  did find it but not the test for the hard drive.

 I tried putting in a recovery disk  but nothing happens it still keeps trying to boot with the same result

HP Recommended

If the hard drive is not visible in the BIOS it is likely dead. You can try physically removing the hard drive and connecting it to another computer with a usb to SATA cable:

 

http://www.amazon.com/StarTech-SATA-Drive-Adapter-Cable/dp/B00HJZJI84/ref=sr_1_1?ie=UTF8&qid=1462287...

 

 

https://www.youtube.com/watch?v=3AlMZFGwegE

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

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