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Kathy_a-T
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Message 1 of 2
64
Flag Post

changing my PIN

HP Recommended
HP laptop
Microsoft Windows 10 (32-bit)

 

New laptop. I need to change my PIN ,and to get my code to do this it shows an old email  address from an account that does not exist anymore to send it to. How do I get my current email in there ? I do not text .

1 REPLY 1
MarcusC
Moderator
Moderator
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Message 2 of 2
Flag Post
HP Recommended

Hey @Kathy_a-T 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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