• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended

My hp chromebook will not turn on or charge. I have tried the usual charger check, plug check etc. 

1 REPLY 1
HP Recommended

You can just perform a hard reset by holding down the power and refresh keys for 10 seconds. Then check to see if the charging indicator light turns on when you plug in the charger. If not, try another hard reset and check back. If it works, they suggest charging it for an hour before trying to start it up again.

 

More methods that you can try to solve the problem.

https://www.minitool.com/news/chromebook-wont-turn-on.html

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.