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‎04-18-2023 12:09 AM - last edited on ‎04-18-2023 08:02 AM by Moderator

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8V2AV)
Operating System: Microsoft Windows 11

Welcome!
I would like to ask you what exactly was the problem, what was fixed on the HP Victus with CSO: -[edit] ; Case Number:  [edit] ? Was it a motherboard replacement or CMOS chip replacement?

1 REPLY 1

‎04-20-2023 09:07 PM

HP Recommended

Hi @Andrew_Miller,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our support.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name, or click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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