Create an account on the HP Community to personalize your profile and ask a question
1 REPLY 1
08-09-2021 08:56 AM
That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.
BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC
If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community