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HP Recommended
HP Pavilion 15-cs2105nl

HP BATTERY ALLERT

THE SYSTEM HAS DETECTED THE STORAGE CAPACITY OF THE BATTERY STATED BELOW TO BE VERY LOW.FOR OPTIONAL PERFORMANCE.THIS BATTERY BAY NEED TO BE REPLACED.

PRIMARY (INTERNAL) BATTERY (601)

1 REPLY 1
HP Recommended

Hi @Flavio121,

 

Welcome to the HP Support Community

 

I understand you are getting an error PRIMARY (INTERNAL) BATTERY (601) on your HP Pavilion 15-Cs2105nl. Not to worry I will help you to get a resolution to resolve the issue.

 

 Let's perform a hard reset:

 

  • Power off the laptop.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.
  • Power ON the laptop and check.

If the issue persists, then please follow the steps mentioned in this document: HP Notebook PCs - 601 or 60X Error Displays on a Black Screen

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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