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Student
Posts: 1
Member Since: ‎05-23-2015
Message 1 of 3 (2,851 Views)

hard reset on pavilon 11x360 11-n010dx

Product Name: Pavilion 11x360 11-n010dx
Computer screen will not turn on. Black screen and caps lock blinks. What do I do
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HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 3 (2,808 Views)

Re: hard reset on pavilon 11x360 11-n010dx



Hi @kenneyjosh ,


Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilon 11x360 11-n010dx Notebook and issues with the Screen turning on. Here is a link to computer screen remains blank.

 

Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.

 

Please let me know how this goes.

 

Thanks.

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Student
Posts: 1
Member Since: ‎11-18-2016
Message 3 of 3 (1,081 Views)

Re: hard reset on pavilon 11x360 11-n010dx

yeah i have the same issue idk what to do &  its out of warranty so i can't call hp for assitance, the same exact issue i think a blank screen upon startup & caps lock keeps blinking continously until i turn it off so

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