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HP Recommended
hppavilliondm3
Microsoft Windows 8 (32-bit)

password administrator wont let me put in password

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@frankiel218

Welcome to HP Forums, this is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand the computer is asking to "power on password" and you need assistance with the same,

 

You would have to contact HP phone support for a hardware service as the motherboard may require a tattoo/Bios Flash.
 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

Riddle_Decipher
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

I cant get past blue box with administrator password

 

HP Recommended

Hi @frankiel218

 

Welcome to the HP Support forum.

 

If this is related to forgotten/unknown Windows password, please check this article >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help...

 

If this is related forgotten/unknown BIOS password prompt which appears when you attempt to enter BIOS or start your PC, it probably produces an error code - like "system disabled" or "halted" . If yes, can you post the codes here in your reply ? I will provide you with next step.

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

@frankiel218

Welcome to HP Forums, this is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand the computer is asking to "power on password" and you need assistance with the same,

 

You would have to contact HP phone support for a hardware service as the motherboard may require a tattoo/Bios Flash.
 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

Riddle_Decipher
I am an HP Employee

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