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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-16-2021 07:12 PM
My hard drive (I believe SSD) appears to have died based on running diagnostics for drives and getting:
Smart Check: Passed
Long DST: Not available
And it says no storage installed.
It just so happens the issue happened yesterday (January 15th) and don't you know my warranty expired on January 15th. Too much of a coincidence? Anyway, I was hoping to reach HP to see if they would still fix under warranty but don't see where to contact them. Can anyone point me in the right direction? Also if anyone is aware of something to try, I appreciate any help. This is my son's computer and he needs to get access to his homework. Thanks.
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