11-08-2013 02:55 PM - last edited on 04-20-2016 10:14 AM by OscarFuentes
I saw your post about the mouse pad or TouchPad on your notebook. In order to better assist you, I will need some additional information. What is your operating system? What is your product number?
Find your product number on a notebook:
Finding your OS:
What is the exact issue you are having? Is not responding at all? Are you getting any error messages?
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
I work on behalf of HP
- HP PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 10, 8, 7)
- HP PCs - Error Messages Display on a Blue Screen (Windows 10, 8, 7)
- HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8)
- HP Notebook PCs - Computer Does Not Start (Windows 10)
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)