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hp 620 freeze
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Top Student
Posts: 6
Member Since: ‎04-22-2011
Message 11 of 14 (989 Views)

Re: hp 620 freeze

Is there a need for creating Recovery Discs because i got 2 original dvds when i buy it - system recovery dvd and user guides?


and, is it better to send lap-top on service to they done reinstalling or i can do it (i have never do it before)?

Honor Student
Posts: 2
Member Since: ‎05-07-2011
Message 12 of 14 (975 Views)

Re: hp 620 freeze

Hello, I have an HP 620 too and experiencing almost the same problem only that my screen blacks out once in a while, for example sometimes when i restart or power up my computer, and somtimes when it goes to sleep and i touch the pad or press any keys, it shows a grey screen but i know it has resumed/woken up.


I know what you are trying to do with the recovery disks will not work as i have tried it many... many time..!!! my computer also comes with a recovery partition that restores it to factory condition and still that doesnt work, and i did it several times.. i am now pushed to believe this is a deffect from the factory!!


I have now forwarded it to a 'screens specialist' to analyse the problem and get back to me. I will post afew replies as soon as i get any response. Hang in there??!!!

Posts: 1
Member Since: ‎08-06-2013
Message 13 of 14 (711 Views)

Re: hp 620 freeze

Hi I have the same problem but only when the main ppower is unplugged - please help I can't take my laptop anywhere that doesn't have a socket!

Honor Student
Posts: 2
Member Since: ‎10-07-2013
Message 14 of 14 (660 Views)

Re: hp 620 freeze

I have the same proble too.  hp620, win7 pro, freezes within a couple of minutes when unplugged and on battery.  Was ok until a few months ago (june from logs).  think it must be related to an automatic update.  I think it might be something to do with the graphics chip.   still no problems under linux.

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