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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-14-2016 08:17 PM

HP Recommended
Product: hp compaq 6715b

The laptop will power up like it normally does past the screen that tells it's an HP computer but then a blue box comes up that says "Power-on Password" with a key sign.  I type in a password and hit enter and it just shows the same Power-on password and the key sign but nothing else happens.  It doesn't go on to Windows or give any error codes. Just sits there.  Help!!!

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