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Member Since: ‎09-21-2011
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hp envy 17 intel i5 runs slow

I have an HP envy 17 with an Intel i5 processor and 8 GB of memory. My processor seems to run at a very slow speed ( around 75 MHz) for a computer that should be running at 2500 Mhz. The sound becomes distorted and the computer is almost unusuable. I have turned off anti-virus software and have the same problems. Does anyone else have this type of problem with this machine? Thanks. 


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Member Since: ‎11-17-2008
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Re: hp envy 17 intel i5 runs slow

Hello ,


Does this happen all the time or when just running a Game or other SW?

We have a BIOS update for a "throttling" issue that has been corrected.


This will depend on your model - what model do you own?


for the Envy 17 - 2xx models.


Fix/Enhancement:- Fixes an issue where the notebook operates slower than expected when running multiple programs.



I am an HP employee.

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