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justabrotha2
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Message 1 of 2
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hp notebook 15-af110nr forgotten password system disabled code

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hp notebook 15-af110nr
Microsoft Windows 10 (64-bit)

this is the code that I keep getting after several attempts

it is:  I 64990766.  I've also tried a bios update and that didn't work. any help would be welcomed.

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GBL84
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Message 2 of 2
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Hello @justabrotha2,

 

 

These codes are similar to HEX-Codes and newly seen. This works on a different Algorithm adding  "i" next to numbers. And normal code generators cannot provide the reset code.

The only option for your is to Contact HP  Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

                                   When talking to the HP rep ask them to escalate your service request.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

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