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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- hp pavilion won't turn on, completely unresponsive
Create an account on the HP Community to personalize your profile and ask a question
08-08-2020 02:01 PM
this morning when I went to use my hp pavilion x360 the screen was completely black and it wouldn't turn on. It won't charge either, as the charging light won't turn on and even plugged in it won't turn on. I have tried taking out tje battery and holding the power button but to no avail. Any ideas on what's happening and what I can do? At this point, the only thing I can think of is the charger being busted, but I have no way to test that without buying a new one. Yet it's still strange that I haven't gotten any response from the laptop. Any insight is appreciated.
Solved! Go to Solution.
08-11-2020 02:46 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee
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