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‎01-08-2020 08:20 AM

HP Recommended

So no HP employee activity ???

Few weeks ago and no response or driver updates nor fixes to the delayed fan problem........

Such a lack of interest....

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‎01-10-2020 12:15 PM

HP Recommended

we spent 1500 euro (or more maybe) for no support, the problem start from bios, in hp spectre late 2018 we have the same problem with delayed fans and 90 degree temperature. They should understand that we have premium laptop and we need premium support. 

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‎01-12-2020 02:41 AM

HP Recommended

I am having exactly the same problem - delayed fans kick in. I am worried that this will affect the longevity of the laptop. 
As it seems a software problem, will getting a replacement help?

 

@HP - Will there be a software update to fix this or not?

 

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‎02-08-2020 05:11 PM

HP Recommended

As someone who already sent it in for repair once, I was not impressed that the same problem arose again only a month later. I realised this may just be a software problem. I updated everything on both windows update and HP support center, only to realise that a lot of the updates would just fail. 

 

I finally found a fix. I went to device manager, chose Firmware, and from there you just look for driver updates (BIOS Updates). This will prompt a restart and the BIOS will be updated. Since the update the fans actually turn on again and the laptop is back to being a beast.

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