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‎05-29-2021 01:14 AM

HP Recommended
Product: HP product number 5c p14 ua pound a ba
Operating System: Microsoft Windows 10 (64-bit)

I have a HP 15 d80073ns product number 5cp 14ua#aba

 

after entering the wrong password three times on the admitting lock screen power up screen the code that is sent back to me is

 

694-4 21-771

 

1 REPLY 1

‎06-01-2021 07:34 AM

HP Recommended

@JKTXW78

 

Welcome to HP Support Community


I would recommend you to contact HP Support in your region for issue with the Power ON Password

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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