Post new question
Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎02-19-2017
Message 1 of 2 (90 Views)

i can not enter to the bios administrator

Product Name: elitebook folio 9470m

i have a notebook elitebook folio 9470m and can't boot any OS ,it require admainsteration password and i have never create passowrd like this before , what can i do, my work stopped !!

Reply
0 Kudos
Regents Professor
Posts: 5,095
Member Since: ‎02-03-2014
Message 2 of 2 (58 Views)

Re: i can not enter to the bios administrator

Hello @ma7moudeldaly

 

HP Elitebooks and Probooks that have an Bios Administrative password requirement will need to be handled by HP Support directly. They are the only ones who have the resources to fix the issue.

 

Contact HP Worldwide | HP® Official Site

 

Good luck.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation