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Honor Student
Posts: 3
Member Since: ‎02-19-2017
Message 1 of 2 (99 Views)

i can not enter to the bios administrator

Product Name: elitebook folio 9470m

i have a notebook elitebook folio 9470m and can't boot any OS ,it require admainsteration password and i have never create passowrd like this before , what can i do, my work stopped !!

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Associate Dean
Posts: 6,982
Member Since: ‎02-03-2014
Message 2 of 2 (67 Views)

Re: i can not enter to the bios administrator

Hello @ma7moudeldaly


HP Elitebooks and Probooks that have an Bios Administrative password requirement will need to be handled by HP Support directly. They are the only ones who have the resources to fix the issue.


Contact HP Worldwide | HP® Official Site


Good luck.


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